Sirius Healthcare Client Perspective – Valerie Leschber

Sirius Healthcare Client Perspective – Valerie Leschber


My name is Valerie Leschber. I’m the chief medical information
officer of Cone Health, which is located in the Triad region of Greensboro, North Carolina. As the chief medical information officer, some of my primary role
and responsibilities is really optimizing the medical record and all the clinical applications
of the technologies used across our health care system and looking at how those things can really also improve our patient experience as they are in our health system. I think in the health care space, innovation really means taking processes and looking at ways to do differently. Looking at the same outcome but a process that gets us there in
a more efficient way, provides a higher level of value to whomever the end user is. Innovation then becomes almost a byproduct of evolutionary change for the better. There’s a lot of things we
do with our technologies and system applications
that in every interaction touch a patient, and I think
really focusing on how is it that we are making it
easier for us to do our jobs in the service of those who are needing us is really the overall picture
of how I impact patient care. I think the opportunity
that we have digitally to continue transforming
a very traditional way of art and science blended
in a way that can become even more evidence-based,
data-driven and transparent, there’s so many parts that
are just really tedious and feel duplicative. And it occurs for our patients too. You know, they’re answering
information online, and then they’ll come
check it in the office and they’re given a
piece of paper to answer the same form again, even though
they filled it out online, and then they turn in their paper and they go to the office
and the CMA asks them the same question to validate again. Never mind the fact, then,
that they go from that office to another office, maybe
in the same building or certainly in the same
system, and they’re answering the same questions again. When we truly make that part
of our integrated health care, we’re gonna be a lot closer
along to knowing who you are and what you want at the time you want it. You really start to think
about the possibility of innovation being how do I, again, become the brand that
people want to be at? And that possibility, especially perhaps for a smaller system like Cone Health, but also for larger systems, not even 10 years out, but
two, three, five years out, it’s not very long, and
that kind of opportunity in front of us is super
exciting for us as an industry.

About the author

Leave a Reply

Your email address will not be published. Required fields are marked *